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Frequently Asked Questions


Leaf & Spoon has spent a lot of time exhausting resources from around the globe to bring together the finest and freshest blends of tea. The bulk of our blends are sourced from China, Japan, India, Thailand and Australia.


What is the shelf life of your tea?

The shelf life of our teas can vary depending on the environment the tea is stored in. Assuming the tea is stored properly, our teas can last anywhere from 1-2 years.


How should I store my tea?

We recommend all teas be stored in a cool and dry environment. Our tea leaves should never be stored in the refrigerator or freezer, and should be kept away from warmer areas such as the stove, or near a window. It is equally important to store the tea in an airtight container, as oxygen and other various strong aromas can alter integrity of the tea leaves. Above all else, our tea leaves should avoid high temperatures, humidity, light and foreign aromas.


How much water should I use to brew my tea?

The amount of water needed depends on the amount of tea you choose to brew. Typically we recommend you use 12 ounces of water for every 2.5 grams of tea leaves. Most of our tea blends come with specific brewing recommendations to help you extract the most flavor out of your tea.


Can I change or cancel my order?

We want you to be satisfied with every purchase made through Leaf & Spoon. As such, we will try to accommodate any and all order modifications providing the order has not already been shipped. Please email our support team at support@leafandspoon.com.


What is your return policy?

Your satisfaction is our primary concern. If you are unhappy with your order, we will happily exchange your product, or provide a full refund when possible. Please refer to our Shipping and Returns section for our full return policy.


Will you ship outside of the US?

We currently only ship to the United States and Canada. In an effort to accommodate as many of our customers as possible, certain exceptions may be made, and inquiries can be sent to orders@leafandspoon.com. More information can be found in our Shipping and Returns section.