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Shipping & Returns

U.S. & Canada Shipping Rates

We’ve established low flat rate shipping methods in an effort to ease the cost for our customers. Most packages are shipped via USPS Priority Mail (2-3 day delivery). A flat rate of $6 is offered for shipping to the United States, and $11 for shipping to Canada.

Most orders are processed and shipped within 72 hours. Orders placed on weekends or holidays are processed the next business day.



Free Shipping

We invite all our customers to take advantage of FREE shipping for all tea orders exceeding $35 (discounted subtotal). Typically packages are shipped via USPS Priority mail (2-3 day delivery). This offer is limited to customers in the lower 48 states only.

If you have shipping needs that are not covered here, please contact us.



International Shipping

Unfortunately Leaf & Spoon does not offer international shipping at this time, however, in an effort to accommodate our customers as best as possible, certain exceptions may be made. International inquiries can be directed to our shipping department at orders@leafandspoon.com.



Returns

Leaf and Spoon’s primary concern is customer satisfaction. With that in mind we want every customer to be satisfied with every product they purchase from our store. If you are not satisfied with our products for any reason, simply contact us within 30 days of your purchase and we will be happy to provide a full refund upon receipt of the product. Unfortunately the shipping costs are not refundable, and our users will be expected to pay for return shipping. Please be aware that we cannot accept any Tea that has been opened and/or partially used. Please direct all returns and refund requests to orders@leafandspoon.com and we will provide subsequent return shipping instructions.



Broken/Defective Items

Any items that are received broken or defective will be replaced immediately if requested within 7 days of delivery. Simply contact our shipping department at orders@leafandspoon.com with your order information and we will order a replacement for your damaged products immediately.